Reservation rules

1.To book a cottage, you must fill in the application form in the form of feedback on our site. The application will need to enter the booking date, number of people, type of event. You also can request by phone or by e-mail.

2. You will receive a preliminary confirmation of booking within 24 hours, either our consultant will contact you for the additional information.

3. Payment procedure:
More than 15 days before the date of booking,your prepayment is 50%.
When you book less than 2 weeks: 100% prepayment.

We offer the following options:
-prepay by credit card through the PAY PAL system (system prompts you for your credit card information, will offer a choice of 50% or 100% payment for the selected package).
-You will be billed for the deposit of 50% or 100%, which we will send you by e-mail. And then you will be able to carry out a transfer.

4. After carrying out the transfer, you will receive a confirmation of booking for your selected dates.

 


The cancellation policy.


Cancellation more than 45 days: deposit returned in full.

Cancellation less than 45 days: no refund.
In such case, your money will be registered as a client’s deposit in Rantalinna Hotel, you can visit our hotel( during1 year) and use it as a prepaid deposit.

When paying or canceling, please note , that bank interest paid by the buyer.